Warranty information

Product Warranty

We offer 2 years warranty on all our blinds. See below for details

     What’s Covered

  • Original defects in materials or workmanship for as long as the original purchaser owns the product (unless shorter periods are noted below), provided the product was properly installed
  • For two (2) years from the date of purchase: materials and operating mechanisms (including cords), all internal mechanisms, components, and brackets
  • Repairs under this warranty will be made with like or similar parts

     What’s Not Covered

  • Normal wear and tear
  • Damage caused by abuse, accidents, alterations, misuse
  • Discoloration, fading, cracking, shrinking or stretching caused by long exposure to direct sunlight
  • Slight color variation; natural variations in color, grain, or weave of organic materials
  • Alteration of any kind

Claim of Warranty

To obtain our warranty service, please call us on 020 7096 0558 or email info@blindslondon.co.uk.

  • Repair or Replace: We will determine, at our discretion, whether the product will be repaired or replaced.
  • Product Discontinuation: If a product replacement is needed for a discontinued product still under warranty, we will provide a substitute product that matches as closely as possible. In the event that there are multiple products in the same room, only the defective product will be repaired or replaced. Every effort will be made to match the original specifications.
  • After Warranty Expiration:
  • After warranty expires, many products can still be repaired for a nominal charge.